Caroline is a Business Design Lead based in New York City and working for Fjord, Accenture’s Service Design and Innovation arm.
Her background in Beauty Marketing and Retail Strategy sensitized her to the necessity to deeply rethink our consumption models, so that brands and businesses can be sustained in the long term. In her current role, she helps corporate clients across industries define human-centered strategies and reinvent their experience and service models to deliver sustainable value to all their stakeholders: consumers, investors, employees and communities.