Name
Designing Inclusive + Effective Tech Sprints: Lessons from Five Years of Designing The Opportunity Project
Date
Tuesday, May 18, 2021
Time
11:45 AM - 12:45 PM (EDT)
Description

Open innovation sprints are popping up at federal agencies like HHS, CFPB, Commerce and more as a tool to co-create visual and technology solutions alongside stakeholders from the public. These engagements, ranging from daylong design-a-thons to multi-week tech sprints, create opportunities for designers to work with the government, but vary in terms of who is invited to participate and how their feedback is incorporated. Design decisions are important in this entire process. Carefully crafting an open innovation engagement is critical to ensure that diverse audiences have a chance to contribute to and benefit from the results, and access the business channels that these engagements can open. The Opportunity Project (TOP), a 12-week tech development sprint process, is one such program that has been meticulously designed over the past 5 years. This program started as a scrappy 6 week sprint in the White House in 2016, and has evolved into a finely tuned, 12-week program at the Department of Commerce. Along the way, a team of dozens of people worked to hone the model and make improvements that target product impact, inclusion and representation, and public interest tech sustainability. Join two members of the team’s current leadership, along with a civic technologist and former TOP deputy director to hear the inside scoop on some of our most critical design decisions, how we think about failure, audience discussion on where we all see tech/design sprints going next, and opportunities to engage.