Transforming Technology the 10x Way

Will Cahoe

An introduction to the 10x method, an innovative approach to improving the public’s experience with government that emphasizes the creativity of civil servants, embraces unknown outcomes, and approaches government technology projects as investments, rather than expenditures.

Creating a People-centred Approach in Government Digital Services: Outside In or Inside Out?

Premika PoSaw

A discussion on Government e-services and how we can start approaching the empathy gap: do we make things better or make better things?

Keeping Older Adults Housed Through Inclusive Design

Adam Motiwala

Learn how to utilize Design Thinking and Lean UX principles to increase government services to vulnerable populations online.

Applying Lessons Learned from Estonia’s e-State Journey

Joel Burke

Estonia is well known as a global leader in e-governance with 99% of government services accessible online. Join Joel Burke, former Head of Business Development for the Estonian e-Residency program and a former MOCTO (NYC Mayor’s Office of the CTO) fellow for a brief distillation of the core lessons and principles learned from Estonia’s journey from a poor baltic country to a digital nation.

Human Centered City Permitting

Alex Johnston

What would happen if you put entrepreneurs in charge of City Hall for a day? Come join us for a deep dive on how a group of public servants and entrepreneurs worked side by side to reimagine the permitting and licensing process in Detroit.