Victor Udoewa is a Service Design Lead and Customer Experience Strategist at NASA where he works in the Small Business Innovation Research and Small Business Technology Transfer (SBIR/STTR) Program. Prior to NASA, he was the Director of Strategy at 18F, a civic consultancy for the federal government inside the federal government. He helped to direct strategy, manages the group of digital strategists and the digital strategy practice, and serves as a designer and strategist on partner projects. Previously, as a Global Education Instructional Designer and Training Development Specialist at Google, he designed learning experiences and learning software for people in low-to-middle-income countries around the world. The education could range from experiences covering how to develop web applications and how to use the internet to improve teaching and learning, to experiences exploring how to use internet technologies in post-disaster emergency response situations as well as global digital literacy. As a part of that work, he also advised Google in global energy and access work. Prior to Google he served at USAID and DHS as a science & technology policy advisor and development engineer focusing on infrastructure, post-disaster reconstruction, climate neutrality and global health. Building on his time teaching in secondary schools, he still teaches teachers as an educational specialist and adjunct professor of education focusing on science and math education through classes, workshops, and video series. He still conducts medical, engineering, or education research and is a certified counselor focusing in HIV/AIDS, crisis pregnancy, post-abortion, and miscarriage counseling. He enjoys singing in his male a cappella group, teaching salsa classes on the weekend, and time with his wonderful family.