Imagine successfully resolving legal claims without depositions, expert battles, or runaway costs. Picture a process that offers win-win solutions, encourages relationships, and does not involve lawsuits. This is Structured Negotiation, the collaborative dispute resolution method described in this ground-breaking book. This method is an effective and path-breaking way to resolve claims.
David Dylan Thomas
We humans are messy, illogical creatures who like to imagine we’re in control—but we blithely let our biases lead us astray. In Design for Cognitive Bias, David Dylan Thomas lays bare the irrational forces that shape our everyday decisions and, inevitably, inform the experiences we craft. Once we grasp the logic powering these forces, we stand a fighting chance of confronting them, tempering them, and even harnessing them for good. Come along on a whirlwind tour of the cognitive biases that encroach on our lives and our work, and learn to start designing more consciously.
In partnership with A Book Apart, get 10% off David's book with the code DCDW521 (valid through August 2021).
In Empathy for Change former White House entrepreneur-in-residence Amy J. Wilson dives into the intricate science of empathy, debunking common myths and sharing practical uses for a better society. Having built cultures of innovation and change across multiple sectors, she knows that when we do not design with compassion, we remove the humanity and closeness we have to one another.
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